Privacy Policy

Last Updated: June 24, 2026


PT Tech Mayantara Asia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy applies to all mobile applications developed and published by PT Tech Mayantara Asia, including but not limited to my TMA, as well as any other current and future applications released under our developer account (collectively, the "Apps").

This policy explains how we collect, use, disclose, and safeguard your information when you use our Apps. By downloading, accessing, or using any of our Apps, you agree to the collection and use of information in accordance with this Privacy Policy.


SCOPE AND COVERED APPLICATIONS

This Privacy Policy covers all services, features, and functionalities provided within the mobile applications owned and operated by PT Tech Mayantara Asia, including:

myTMA (Employee & Workforce Management Application)

Any other mobile applications published under the PT Tech Mayantara Asia developer account on the Google Play Store or Apple App Store.


Note: Specific features and data requirements may vary depending on the specific App you are using.


INFORMATION WE COLLECT

A. Information You Provide to Us Depending on the App you are using, we may collect information that you directly provide to us, including:

Account & Profile Information: Full name, corporate or personal email address, phone number, job title, employee ID (e.g., TMA ID), profile picture, and login credentials.

Work & Request Submissions: Data submitted through in-app forms, such as attendance records, leave requests, travel requests, reimbursement claims, task updates, and health status (specifically for workforce apps like my TMA).

Customer Support: Information provided when you contact our technical support team or report an issue.


B. Automatically Collected Information When you access or use our Apps, we may automatically collect certain technical data, including:

Device Information: Mobile device model, operating system version, unique device identifiers (e.g., Android ID, IMEI), and system performance data.

Log & Usage Data: IP address, access dates and times, app crash logs, features accessed, and interaction data within the App.


C. Device Permissions Our Apps may request specific access permissions on your mobile device to enable certain features. You can manage or revoke these permissions at any time through your device settings:

Location Data (GPS & Network): Accessed to verify your physical presence for location-based features (e.g., attendance check-in/check-out in my TMA).

Camera: Accessed to allow profile picture updates, photo-based attendance verification, or uploading receipt/document photos.

Storage / Media / Files: Accessed to upload attachments, save reports, or cache local data for optimal performance.

Notifications: Permission to send push notifications regarding system updates, task reminders, and request approvals.


HOW WE USE YOUR INFORMATION

We use the collected information for legitimate operational and business purposes, including to:

Provide, maintain, and deliver the core services and features of our Apps.

Authenticate user identity and manage enterprise user accounts.

Process employee requests, attendance logging, and organizational workflows.

Provide technical support and respond to customer inquiries.

Monitor, analyze, and optimize app performance, security, and user experience.

Prevent fraudulent activity, unauthorized access, and legal violations.

Comply with applicable legal, regulatory, and contractual obligations.


HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal data. We may share your information only in the following limited circumstances:

Employer / Organization: If you use an enterprise App (such as my TMA), your attendance data, request submissions, and work profile will be accessible to authorized administrative personnel within your organization/employer.

Service Providers: With trusted third-party service providers (e.g., cloud hosting providers, database managers, and system infrastructure vendors) who assist in operating our Apps under strict confidentiality agreements.

Legal Compliance: When required by law, regulation, subpoena, court order, or governmental request to protect our legal rights, user safety, or public safety.

Business Transfers: In connection with any merger, acquisition, corporate restructuring, or asset sale, where data transfer is necessary to continue operations under equivalent privacy obligations.


DATA SECURITY

We implement commercially reasonable technical, administrative, and physical security measures to protect your personal information against unauthorized access, loss, misuse, alteration, or destruction. However, please note that no method of electronic transmission or digital storage is 100% secure.


DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy (e.g., for the duration of your active user account or employment contract), resolve disputes, enforce our agreements, and comply with legal retention requirements. When data is no longer required, it is securely deleted or anonymized.


YOUR RIGHTS & ACCOUNT DELETION

You have the right to access, update, correct, or request the deletion of your personal data held within our Apps.

In-App Management: You may review and edit your basic profile information directly through your account settings in the App.

Account & Data Deletion Request: If you wish to request the deletion of your account or personal data, you may submit a request by:

Contacting our support team at info@techmayantara.co.id


CHILDREN'S PRIVACY

Our Apps are designed for corporate, professional, and general user operations and are not directed at children under the age of 13 (or under 18 for enterprise applications). We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will promptly delete it.


CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our applications, technology, or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.


CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

PT Tech Mayantara Asia

Email: info@techmayantara.co.id

Website: https://techmayantara.co.id/

Address: Magna Commercial Summarecon Bandung Jl. Magna Timur Blok MC No 70, Gedebage, Bandung, Jawa Barat 40296